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How Brands Use Weibo for Public Relations and Trend Marketing

In China’s fast-moving digital landscape, Weibo remains one of the most influential platforms for public relations, cultural conversations, and trend-driven marketing. With its unique mix of real-time discussions, celebrity influence, and social emotion, Weibo offers brands a powerful stage to shape narratives, respond to public sentiment, and amplify campaigns across the wider internet ecosystem.

According to Weibo’s marketing leadership, the platform’s content ecosystem is driven by 40% social hot topics, 30% entertainment and celebrity discussions, and 30% sports, gaming, and other vertical interests. These trends reflect consumer emotions, values, and cultural energy that brands can tap into.

Weibo as a Public Relations Engine

Blue V accounts as a brand’s official communication hub

The Blue V (verified business account) has become a standard entry point for brand presence on Weibo. Beyond credibility, the Blue V provides functions such as contact information display, service modules, coupon distribution, and lead-generation forms, enabling brands to communicate with users more transparently and efficiently.

Features like Pinned Posts allow brands to highlight key messages, promotions, product launches, or brand stories, ensuring that visitors immediately see the most important content.

Riding social trends to amplify brand visibility

Trend hijacking is a core PR tactic on Weibo. When brands successfully align themselves with a relevant social conversation, they can turn public attention into brand momentum.

A well-known example is Tmall’s Double 11 campaign. Through a customized “BigDay” solution combining celebrity participation, high-impact placements, and integrated product features, the topic #双11来了# dominated Weibo’s trending list and even set a Guinness World Record as the most-mentioned event name within 24 hours.

From broadcasting to engaging: the power of interaction

The essence of Weibo is interaction. Accounts that only push promotional content without engaging fans lose traction quickly.

A healthy benchmark is that promotional posts should not exceed 10% of total content. The optimal range is often 3%-5%, with the rest focusing on value-based content aligned with user interests.

A classic case is China Eastern Airlines’ “Stewardess takes you to the Expo” campaign, where 10 crew members interacted with users directly via their personal accounts. Within a week, the campaign gained over 6,000 reposts and 5,000 comments, effectively strengthening brand warmth and trust.

Trend Marketing: Turning Social Emotion Into Brand Energy

Cross-platform amplification

Weibo plays a “connector” role in China’s digital ecosystem. Many marketing trends begin on Weibo before spilling over to short video platforms, entertainment shows, or e-commerce channels.

This amplification typically appears in three forms:

  • Variety show linkage: leveraging trending jokes and moments from popular shows
  • TV and film IP linkage: using trending word bundles and storyline discussions
  • Major cultural events: pairing brand campaigns with celebrity-attended ceremonies or national events to boost visibility

Co-creation: brands and users shaping content together

High-performing Weibo trend marketing often involves co-created content. When brands encourage users to participate, create posts, or remix content, they generate higher engagement and a stronger sense of community.

For example, Tmall and Baozou Comics jointly launched the “Baozou Double 11” livestream, featuring creators, influencers, and interactive storytelling. The campaign achieved 400,000+ concurrent viewers and over 6 million total views, demonstrating the power of collaborative momentum.

Public welfare and cultural tourism: value-driven storytelling

Trend marketing on Weibo increasingly integrates social value. The campaign #PleaseTakeRuralKidsToWatchNezha# mobilized over 100 top creators and multiple public institutions, forming a full-chain model from advocacy to fundraising, on-site execution, and feedback.

In cultural tourism, Weibo leveraged the blockbuster film Nezha: The Devil’s Rebirth to launch #TravelWithNezha#, engaging over 2,000 government and cultural accounts. Through the fusion of film IP + cultural heritage + city storytelling, the campaign revitalized local tourism and enriched modern cultural expression.

Technology and the Future of Weibo Marketing

AI-driven marketing tools

Weibo is building a new AI-powered ecosystem through its in-house Zhiwei model. Its flagship tool, Weibo Smart Search, has surpassed 50 million monthly active users, helping brands monitor sentiment, track discussions, and identify emerging opportunities.

AI interactive accounts like “Commenter Robert” have evolved from playful sarcasm to warm companionship, enabling brands such as Hisense, Tmall, and OnePlus to achieve large-scale, emotionally resonant interactions.

Information equality and authentic communication

AI is enabling a shift toward “information equality.” Users increasingly expect direct communication from brand executives, leading to a sharp rise in verified executive accounts. In this new environment, executives themselves often become primary sources of credible information, strengthening trust and transparency.

Building a systematic Weibo ecosystem

A single account is no longer enough. High-performing brands build Weibo matrices that integrate:

  • corporate accounts
  • executive accounts
  • sub-brand accounts
  • employee or community accounts

This matrix structure helps brands influence multiple verticals simultaneously and reinforces consistent voice across the platform.

Practical Tips for Brands Managing Weibo

  • Content positioning: Shape content around what your target customer cares about, not just what you want to promote.
  • Posting rhythm: Regular posting increases visibility but quality should remain the priority.
  • Optimization basics:
    • Keep your account name memorable and aligned with your identity
    • Use hashtags to expand reach, avoiding them at the very beginning of a post
    • Consider using brackets to create a headline effect
  • Engagement first: Respond to comments, DMs, and mentions promptly. Engagement builds brand warmth and supports long-term follower loyalty.

Conclusion: Winning in Weibo’s PR and Trend Ecosystem

Weibo is no longer just a broadcast platform. It is a public relations engine, a cultural amplifier, and a trend incubator. To succeed, brands should embrace three core principles:

  • Understand the platform’s social dynamics rather than applying traditional advertising logic
  • Deliver continuous value through information, knowledge, and culture
  • Build an authentic brand personality that users can emotionally connect with
  • Invest for the long term, developing social assets that compound over time

In the era of AI-driven information equality, brands that master Weibo’s cultural rhythm and engage users authentically will unlock powerful, sustainable growth.